Chronicle Books Reviews

If you are not satisfied with your purchase from ChronicleBooks.com, you may return it up to 30 days after receipt. To return items from your order, please send your return to: Hachette Book Returns Warehouse, 322 South Enterprise Blvd., Lebanon, IN 46052. Be sure to include the original order number with the return. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.

You can contact the customer service at Chronicle Books by calling 1.800.759.0190 from 9:00am–5:00pm ET, Monday–Friday. Alternatively, you can email them at hello@chroniclebooks.com. If you need assistance with other matters, you can use the following email addresses: for donations, donations@chroniclebooks.com; for permissions, permissions@chroniclebooks.com; for subrights, subrights@chroniclebooks.com; for review copies, publicity@chroniclebooks.com; and for desk/exam copies, academic@chroniclebooks.com. Their physical address is 680 Second Street, San Francisco, California 94107. They are open from 9am–5pm PT, Monday–Friday.

Chronicle Books is an independent publisher offering a variety of products. Their popular categories include Books, Kids + Teens, Stationery + Journals, and Gifts. They also have a section for New Releases. In the Books category, they offer bestsellers and new releases. The Kids + Teens section includes a variety of books for children and teenagers. The Stationery + Journals category features items like Star Notes, Inspired Letters to My Future Self, and Desert Dream Notes. The Gifts section includes unique items like the BBQ Deck. They also offer Puzzles + Games such as the Bird Lover's 1000-Piece Jigsaw Puzzle and Tortoise Tumble. The New Releases section features their latest offerings. They also provide exclusive access for pre-orders of upcoming releases. They are known for their spirit, creativity, and value in publishing. They also offer a newsletter for updates on new releases, inspiration, and sales..

Chronicle Books' shipping policy is as follows: Orders are processed and shipped within 2–3 business days of receipt. For example, if you place an order on Tuesday, it may not ship until Thursday or Friday. The estimated arrival for ground shipping is 7–10 business days. The cost for ground shipping is $4.99 for all orders up to $39.99. If your order amount is $40 or more (after any discounts and before tax), your ground shipping is free. Unfortunately, no shipping is available to international addresses or on credit cards with international billing addresses at this time. Shipping is temporarily unavailable to Hawaii and Alaska. No express shipping is available. They cannot ship to PO Boxes. Many of their books and gifts are available to preorder and will not ship immediately. They will ship within 2-3 business days of the publication date listed under product details. Publication dates are subject to change without notice. You may call or email to cancel your preorder before it ships. After shipping, their normal return policy applies. If you are not satisfied with your purchase from their site, you may return it up to 30 days after receipt. Please send your return to: Hachette Book Returns Warehouse 322 South Enterprise Blvd. Lebanon, IN 46052. Be sure to include the original order number. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded. Refunds typically take two weeks to process, but may take longer during exceptionally busy times. Make sure to hang on to your return tracking number so you can confirm your order has made it back to the warehouse. They accept orders online with Visa, Mastercard, Discover, and American Express. All transactions placed online are secure, using Shopify Secure payment technology to encrypt and protect your information during transit. Once they have processed an order, they safely discard credit card information. All orders ship from Lebanon, IN. You can email them at hello@chroniclebooks.com or call 1.800.759.0190 from 8:30am–5:30pm ET, Monday–Friday.

ChronicleBooks.com has a Return Policy and a Shipping Policy.

For their Return Policy, if you are not satisfied with your purchase, you may return it up to 30 days after receipt. To return items from your order, please send your return to: Hachette Book Returns Warehouse, 322 South Enterprise Blvd., Lebanon, IN 46052. Be sure to include the original order number with the return. Please note that you are responsible for the return shipping costs. Once your return is received, a credit will be issued to the credit card used for payment of the original order. Shipping charges will not be refunded.

For their Shipping Policy, orders are processed and shipped within 2–3 business days of receipt. Ground shipping takes 7–10 business days to arrive. The cost is $4.99 for all orders up to $39.99. If your order amount is $40 or more (after any discounts and before tax), your ground shipping is free. No shipping is available to international addresses or on credit cards with international billing addresses at this time. Shipping is temporarily unavailable to Hawaii and Alaska. No express shipping is available. They cannot ship to PO Boxes. Many of their books and gifts are available to preorder and will not ship immediately. They will ship within 2-3 business days of the publication date listed under product details. Publication dates are subject to change without notice. You may call or email to cancel your preorder before it ships.

You can contact Chronicle Books customer service in the following ways:

• Phone: You can call them at 415-537-4200 from 9am–5pm PT, Monday–Friday. For assistance with orders, you can call 1.800.759.0190 from 9:00am–5:00pm ET, Monday–Friday.
• Email: You can email them at hello@chroniclebooks.com. They also have specific email addresses for different inquiries: donations@chroniclebooks.com for donations, permissions@chroniclebooks.com for permissions, subrights@chroniclebooks.com for subrights, publicity@chroniclebooks.com for review copies, and academic@chroniclebooks.com for desk/exam copies.
• Address: Their physical address is 680 Second Street, San Francisco, California 94107.

Please note that these details are subject to change and it's always a good idea to check their official website for the most up-to-date information.